Frequently Asked Questions
Everything you need to know about our premium home fleece collection.
What materials are used in your fleece products?
We use a proprietary blend of high-density microfiber and organic cotton to ensure our blankets and throws are both exceptionally soft and durable for everyday home use.
How should I wash and care for my fleece items?
To maintain the plush texture, we recommend machine washing in cold water on a gentle cycle and tumble drying on low heat. Avoid bleach and fabric softeners to prevent pilling.
How long does shipping take for domestic orders?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day 'Comfort Guarantee.' If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange.
Do you offer international shipping?
Yes, we currently ship to over 20 countries. International shipping rates and delivery times are calculated at checkout based on the destination.
Are your dyes safe and eco-friendly?
Absolutely. All our products are OEKO-TEX certified, meaning they are free from harmful chemicals and processed using environmentally responsible methods.